Posted by alangdundee on 19th March 2009
A member of Dundee SSP submitted the following complaint to the Information Commissioner in relation to the story about BT appearing to infringe the privacy of their customers in June 2008.
Having followed the recent articles about Phorm (nee 121Media) in the press I was extremely distressed to see the latest news from today about BT running a secret trial
Details some of this, of which i am sure you are aware.
I refer you to the articles on the ICO site:
It would appear that BT are in breach of at least these two.
A second related issue around the Phorm advertising is a possible breach of the Copyright, Designs and Patents Act 1988. If BT have replaced the adverts on a site, or injected an advert into a site before presenting it to a user via their browser it may fall foul of the act by modifying the website without permission of the copyright holder.
A short reply was received stating that they were monitoring it closely. He intends to contact the Information Commissioner to see what monitoring has taken place over the course of the last year.